Veröffentlichungen

Loyalty Magazine Gastartikel

Connecting with Customers emotionally during the COVID-19 pandemic

Delphi Report 2019: Why Loyalty Programs Fail

Whitepaper: Internal Hygiene Factors of a Loyalty Program (Part 1)

Whitepaper: Internal Hygiene Factors of a Loyalty Program (Part 2)

Delphi Report 2018: The Future of Loyalty